“VTB Bank of Moscow” - the reorganized “Bank of Moscow”, which joined VTB. Private customers can connect to the Internet and mobile bank by registering a personal account of VTB Bank of Moscow on the website, which will allow them to have quick access to the data of the banking products used and make transactions with them, for example, pay for a number of services without commission and make deposits at an increased rate .
Personal account capabilities
The VTB Bank of Moscow personal account service was designed so that customers can, without the participation of an operator,:
- Monitor the status of accounts and deposits, activity status cards.
- Check charges for utilities, the presence of fines.
- Pay for purchases and make transfers (intra-bank - for free).
- Pay for utilities and telecom services without commission , fines and payments in favor of legal individuals and preschool institutions - with a reduced commission of 0.6%.
- Transfer money to electronic wallets, Troika and Strelka cards, parking personal accounts.
- Perform P2P transfers to VTB and third-party banks cards.
- Fill out a loan application and get it online.
- Attach bank cards of other banks as a means of payment.
- Connect SMS-informing, change mobile number.
- Open / close deposits and accounts.
The same functions are provided for the personal account of VTB Bank of Moscow of a mobile bank. The application was created for phones on iOs and Android, the developer is VTB Bank of Moscow. A trusted mobile number must be used to install the application. For devices with root rights, there are restrictions on access to cards and accounts. The mobile application additionally contains information about the location of the Bank's branches and ATMs and the currency exchange rates that are valid in them.
Registration and access to your personal account
When using your personal account through the official site of VTB Bank of Moscow, authorization requires input:
- Login - the set of characters received from the Bank or the email address of registration.
- Password set by the user.
When entering, you can activate the option “Remember login” , which makes sense only when working from your own computer. In the mobile application, it is possible to configure the entrance using an access code of five characters.
Free services Internet banking and a mobile bank are connected in the Bank’s branch or by the user through the site.
- When registering the service in a login is issued to the bank by the operator, and a temporary password is sent to the customer’s phone.
- Self-registration of VTB Bank of Moscow client on the site is carried out by:
- bank card number;
- number account;
- to the loan agreement number.
After choosing the appropriate registration method, the user draws up an electronic application for connecting the service, selects a username and password, sets a secret question and answers to it, and confirms the registration by entering SMS code.
VTB Bank of Moscow client has several options for recovering a password or login:
- Call the hotline and name the answer to the secret question and get the username or temporary password via SMS.
- Contact the department bank with a passport and write an application for a password change.