The company "Samaralan" is engaged in the provision and maintenance of Internet communications, cable television and IP-telephony in the city of Samara. Clients of the Internet provider are private and corporate clients. The personal account of Samaralan has sufficient functionality to allow users to receive all services and resolve related issues online without physical presence in the provider's office.
The capabilities of the personal account
The personal account of Samaralan allows registered users to use full site functionality. The main profile options include:
- Payment for the provided Internet, television and telephony services using a Visa or MasterCard bank card, Sberbank payment gateway or QIWI wallet. The subscriber’s personal account contains the personal account required when paying for services online.
- View, save and print receipts for payment for the services of the provider.
- Ability to change the current tariff and track information about the beneficial offers of the provider .
- Contacting technical support and prompt resolution of the issues on-line.
Registration and access to your personal account
To register and enter your personal account, it is enough to conclude a service agreement with the company. Registration of a personal profile through the official website of Samaralan is not provided. Login and password for entry are issued to the subscriber at the time of signing the contract.
In order to restore the password in the personal account of Samaralan if it is lost, you must contact the support service of your Internet provider or visit the office. When contacting by telephone, the operator will ask you to provide the data of the concluded contract. For a personal visit to the provider's office, you should present your passport.
The new password will be issued in person or sent to the contacts indicated in the contract: by email or mobile number.